Refund Policy

MyPhysioDesk is a cloud-based physiotherapy clinic management software provided on a subscription basis. We encourage all users to evaluate the platform during the free trial period before purchasing any paid subscription.

Free Trial

MyPhysioDesk offers a 14-day free trial to allow users to explore the features and determine whether the software meets their requirements before making a purchase.

No Refund Policy

All subscription fees paid for MyPhysioDesk are non-refundable.

Once a subscription is purchased and activated, no refunds, whether partial or full, will be provided under any circumstances, including but not limited to:

• Change of mind.
• Discontinuation of business.
• Failure to use the software.
• Lack of internet connectivity.
• User training requirements.
• Incompatibility with third-party software.
• Accidental purchase.
• Unused subscription period.

No Cancellation Refunds

Customers may choose not to renew their subscription at the end of the current billing period. However, cancellation of an active subscription does not entitle the customer to any refund for the remaining unused period.

Service Availability

We strive to provide reliable and uninterrupted services. Temporary interruptions due to maintenance, updates, server issues, internet outages, or circumstances beyond our control shall not be considered grounds for a refund.

Subscription Renewal

Subscriptions are renewed according to the selected billing cycle. Users are responsible for managing and discontinuing future renewals if they no longer wish to continue using the service.